MyRaksham

Delete your account

You can request permanent deletion of your MyRaksham account and associated personal data either inside the app or by contacting us from outside the app.

Delete in the app

  1. Sign in to MyRaksham.
  2. Open Profile.
  3. Select Privacy & Security.
  4. Select Delete account and confirm.

Request deletion without the app

Email our support team from your registered email address. If your account uses a phone number, include the registered number with country code. Use the subject “MyRaksham Account Deletion”. We may ask for limited additional information to verify that the request is from the account holder.

Email a deletion request

Email: support@myraksham.com

What will be deleted

After we verify and process the request, we delete or de-identify the account and associated profile, contact, address, health-profile, medical-document, communication, device, and preference data, except data that must be retained for a legitimate reason.

What may be retained

Limited booking, transaction, payment, safety, fraud-prevention, dispute, or healthcare records may be retained when required by applicable law or necessary for an outstanding service, refund, claim, or legal obligation. Access to retained data is restricted to the applicable purpose, and it is deleted or de-identified when that purpose ends. Protected backups may retain residual copies until they are overwritten through the normal backup cycle.

Before deleting: Account deletion is permanent and may remove access to records, bookings, documents, and service history. Download anything you need before submitting the request.

Privacy information

For more information about how we handle personal data, read the MyRaksham Privacy Policy.